A Psychosocial Recovery Coach is an NDIS Capacity Building support that works alongside people living with psychosocial disability to strengthen confidence, build capacity, develop practical strategies and support recovery in ways that are meaningful to the individual.

Recovery Coaching recognises that recovery looks different for everyone. Rather than telling you what your recovery should look like, we work together to explore your goals, build on your strengths and develop supports that align with what matters most to you.

Recovery Coaching and Support Coordination are two different NDIS supports.

Support Coordination focuses on helping participants understand and implement their NDIS plan, connect with providers and coordinate the supports and services they receive.

Psychosocial Recovery Coaching focuses on building your capacity, confidence and recovery while supporting you to better understand yourself, strengthen your supports and work towards a meaningful life.

While I do not provide Support Coordination, I can help you explore and connect with appropriate services and supports where this forms part of your recovery goals.

If you don’t have a Support Coordinator, we can also discuss ways of understanding and keeping track of your available supports and funding, where this is relevant to your recovery and capacity-building goals.

I can work collaboratively with your Support Coordinator and other members of your support team where appropriate and with your consent.

Every session is different because it’s guided by your individual goals, needs and capacity.

Your first session, and sometimes the first two sessions, will be focused on getting to know one another and beginning to understand your experiences, needs and goals. I will ask questions to help me get to know you and ensure I have a clear understanding of what you’re experiencing and what matters to you.

You can choose to complete the initial information form yourself, or we can complete it together. Regardless of how you choose to complete it, we will run through the questions together so I can make sure I fully understand your responses and have the opportunity to clarify anything where needed.

Sessions may involve reflective conversation, practical planning, building routines, exploring challenges, strengthening supports, developing coping strategies, navigating services or simply creating space to pause, reflect and reconnect with what matters most to you.

There is no expectation to have everything figured out before we begin.

Not at all.

Many people begin Recovery Coaching feeling unsure about what they want or where to start. That’s completely okay.

Sometimes the first step isn’t setting goals—it’s creating enough safety and understanding to begin exploring what feels important to you.

We can work together to discover what recovery looks like for you.

Providing a copy of your NDIS plan or goals is your choice.

Having a copy of your plan can be helpful if you would like support to explore appropriate services or supports. If you don’t have a Support Coordinator, it can also be helpful when working together to keep track of your available funding and understand how your supports may be used.

However, you are not required to provide a copy of your plan. This is something I want every person to consider and decide for themselves, based on what feels comfortable and useful for them.

I do ask that you provide me with the number of hours allocated to Support Coordination in your plan, as well as the number of hours remaining in your current funding period. This allows me to ensure that any support I provide in relation to connecting with services or supports remains within your available funding and the relevant NDIS pricing arrangements, and helps avoid unintentionally overspending your budget. However this choice is always up to you.

Yes.

I have a particular interest in supporting neurodivergent people, including people with a PDA profile.

My approach is neuroaffirming and recognises that every neurodivergent person experiences the world differently. Support is tailored to the individual rather than based on assumptions or stereotypes.

Psychosocial Recovery Coaching is not a crisis service.

While I support many people living with complex needs and significant challenges, I am not qualified to provide crisis intervention or crisis services. I am also unable to guarantee an immediate response to a crisis, as I may be working with another client or unavailable outside of session times.

If you are experiencing a crisis or require immediate support, you will need to access an appropriate crisis or emergency service.

Yes. Sessions are available via phone or video, with in-person sessions available where appropriate.

Yes. With your consent, I can work collaboratively with your Support Coordinator, support workers, allied health professionals and other members of your support team where this supports your recovery.

I highly value collaboration between the people involved in your support. When appropriate, having your support team working together can help ensure that everyone has a clearer understanding of your needs, goals and the ways we can each support you in our individual roles.

Any collaboration will always be discussed with you first and take place with your consent.

Finding the right support is important, and it’s okay if that takes time.

Recovery is built on feeling safe, understood and respected. If you leave our first conversation feeling heard and comfortable to be yourself, that’s often the best place to begin.

I understand that every person’s needs, preferences and journey are different, and I don’t take it personally if you decide that I’m not the right fit for you. If you feel that you need support to be provided differently, or that another person may be better suited to support you, I welcome you to share that with me.

I am always open to feedback and would much rather you feel comfortable being honest about what you need.